Last updated: May 17, 2018
Book Sprout Services ("us", "we", or "our") operates the https://booksprout.co website and the Booksprout mobile application (the "Service").
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. Our privacy commitment is to ensure the accuracy, confidentiality, and security of your Personal Information and to allow you to request access to, and correct your Personal Information as may be required.
"Personal Information" is information about an identifiable individual and may include your name, age, home address, phone number, marital status, income and financial information, education, employment information and identification numbers (such as your social insurance number).
Personal Information Collection and Use
We are committed to providing our clients, customers, members ("you", "your" or "them") with exceptional service. Providing the Service may involve the collection, use and, at times, the disclosure of your Personal Information. The Personal Information about you which we collect will be limited to that which is necessary for the purposes identified to you by us. Personal Information will be collected by us by fair and lawful means.
Whenever we collect Personal Information about you, we will explain how we intend to use the information. We will limit the information we collect to what we need for those purposes and we will use it only for the purposes described.
We obtain most of our information about you directly from you or through your interactions with the Service and any other organization with whom you provided your consent to disclose Personal Information to us.
We will only collect Personal Information that is necessary to provide the Service and to fulfill the following purposes:
Consent to Use Personal Information
We will obtain your consent to collect, use or disclose Personal Information except as set out under applicable laws. Depending on the situation and the sensitivity of the information, we may obtain your consent in different ways. Consent may be obtained verbally, online through check-boxes or other means or directly from you in writing.
You may withdraw your consent at any time upon reasonable notice, subject to legal, regulatory or contractual requirements. Please note that withdrawing your consent may affect our ability to continue to provide you with the Services or certain functions within the Services that you have or would like to receive and which may be of value to you. To withdraw or change your consent, you may contact us or following the unsubscribe instructions in any message/communication at the address or telephone number listed at the end of this policy.
Who We Share Your Personal Information With
We will not share or sell your Personal Information to other parties unless consent has been provided or as otherwise set out herein.
There are some types of disclosure of your Personal Information which may occasionally occur without your consent as part of us fulfilling our routine obligations and/or conducting business in the ordinary course and in accordance with applicable laws. These situations include:
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related activities or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information do not have an independent right to use the information and are obligated not to disclose or use it for any other purpose. As well, some service providers are subject to their own legal compliance requirements and the laws of their jurisdiction. Some service providers and their processing servers may be required to disclose information to courts, government authorities, regulators or law enforcement in accordance with applicable laws of that country. For more information on the manner in which our service providers treat your personal information, please contact us as set out at the end of this policy.
Your Personal Information may be shared, stored or accessed in Canada or other jurisdictions or countries where the data protection laws may differ than those from your jurisdiction. Your personal information may be disclosed in response to valid demands or requests from governments, regulators, courts and law enforcement authorities in those jurisdictions or countries.
If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including Personal Information, to the USA for processing and use.
Retention of Personal Information
We will retain your Personal Information for the time it is required to meet the purposes set out above and for a reasonable length of time thereafter or to otherwise meet legal or regulatory requirements. Once your Personal Information is no longer required for such purposes, it will be destroyed, deleted or made anonymous.
Accuracy of Personal Information
We make all reasonable efforts to keep your Personal Information up-to-date and we endeavor to base our decisions on accurate and timely information when we make a determination that may impact you. We rely on you to disclose all material Personal Information to us and to inform us of any relevant changes, out-of-date, or incomplete information (for example, a name change or change in telephone number). If you discover any inaccurate information, please contact us and we will make the corrections and ensure this change of information is recorded. We want to ensure that the Service is not affected by incomplete or inaccurate Personal Information.
How We Ensure Security of Your Personal Information
The security of your Personal Information is important to us. We take precautions to protect your Personal information using commercially reasonable means. Your Personal Information is protected both online and offline, regardless the manner in which the information is submitted to us, with safeguards and security measures appropriate to the sensitivity of the Personal Information, such as using passwords, encryption, firewalls, restricted employee access or other methods.
Your Access To Personal Information
You have the right to access, update, and correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. You may request access to your Personal Information and update or correct inaccuracies in the Personal Information we have in our custody or control or request that we delete your Personal Information by sending a written request to us at the contact information set out at the end of this policy.
Please note that we may request certain Personal Information for the purposes of verifying the identity of the individual seeking access to any Personal Information records.
Cookies and Online Tracking Technology
Using cookies and other tracking technologies provides benefits to you, such as allowing you to maintain your account login information or contact information and other key elements relating to the Service between visits. In addition, we use information gathered from cookies to autofill fields on forms relating to the Service. This information can be corrected by you before submitting any form or inquiry or you can disable the cookie as discussed below and the information will not be collected.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Please refer to your browser Help instructions to learn more about cookies and other technologies and how to manage their use. If you elect to refuse or delete cookies, you will need to repeat this process if you use another computer, or change browsers. If you choose to decline cookies, some of the functionality of our Service may be impaired.
Links To Third Party Websites
We do not target or knowingly collect Personal Information from children under the age of majority. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
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